Find answers to common questions about LVT flooring supply, OEM services, quality control, and order processes.
- What are your payment terms?
Our standard terms are 30% deposit and 70% balance against the copy of B/L. Flexible terms are available for long-term partners.
- Do you charge for samples?
Samples are free, while freight is covered by the customer. In many cases, freight costs can be refunded in bulk orders.
- Are you a LVT flooring manufacturer? What is your capability?
Yes. MNS Flooring is a professional LVT flooring manufacturer with production bases in China, offering multiple product formats including Dry Back, Glue Down, Loose Lay, and Click systems, with strong OEM capability and stable global supply.
- How can I verify quality before placing a large order?
You can request samples, arrange a factory audit, or use third-party inspection services. We also provide FloorScore, CE, SGS, and Intertek test reports.
- How do you manage order tracking and production updates?
We provide regular updates at key production stages with photos and reports. Shipping details and documents are shared promptly, and live video inspections are available when needed.
- Can you design LVT floor décors or color films?
Yes. We support custom décor development, color film design, and packaging solutions tailored to your target market.
- Do you provide OEM / private label services?
Yes. We offer full OEM support, including custom branding, sizes, structures, and packaging.
- What is your delivery lead time?
Standard lead time is 30 to 35 days after deposit. Samples take around 7 days, and production typically takes 20 to 25 days, depending on order details.
- How do you ensure consistent LVT flooring quality?
Our QC team monitors every production stage with in-process and final inspections. Third-party audits and full test reports are available upon request.
